How to Make Selling Simple

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Selling ain’t rocket science. Selling is simple, real simple. It’s surprising how complex we’ve made selling. We’ve forgotten what selling really is, overwhelming it with technology … even if some technology is convenient and useful. The danger with too much technology is that we can get confused and frustrated. We become data miners, process managers … Read more

4 Simple Ways to Rock Relationships

The past several months of COVID lock-downs have shown us just how valuable and meaningful our relationships really are … with family, friends, co-workers and, yes, our current and future customers. So how can we as sales leaders optimize our customer relationships to make them survive and thrive as we move forward? Here are 4 … Read more

Unlock Customer Empathy in 3 Simple Steps

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We hear a lot of chatter about showing customer empathy in selling. Tapping into customer emotions early is an important key to winning deals. When we make customer connections with empathy, we’ll identify problems more accurately and get to the right solutions faster. So what exactly is customer empathy? It’s simply the skill of understanding … Read more

Boost Customer Trust in 4 Simple Ways

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Looking for ways to boost trust with your customers? Try these 4 simple ways … and bring in more business at the same time. 1. Customer Experts Rock Our customers demand personalized experiences from us, not generic ones. To personalize the experience and meet them where they are, we’ll need to be experts at really … Read more

Simplify Your Sales Process

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Gene Hammett talks simplify your sales process. His “keep it simple” belief reflects ours so perfectly we wanted to share it here. 4 ways you can (and should) simplify your sales process. The other day, my office got a new coffeemaker. To replace our single-button machine, we’d chosen a top-of-the-line one. But after unboxing it, … Read more

The Most Important Sales Skill of All

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Geoffrey James’ ideas about the most important sales skill reflect ours so perfectly, we wanted to post it on our blog. The most important sales skill It doesn’t matter how good your product is. It doesn’t matter how smart your marketing is. It doesn’t matter how personable and knowledgeable you are. If you can’t close … Read more

Stick with Your Goal

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Goals are not a one-time thing…they’re an everyday thing. Are you finding it challenging to stick with your goal? How can you make sure you stick with your goal day after day and go on to achieve it? Try these quick tips. Crush Your Goals the Bite Size Way When you’re having difficulty, stop, back … Read more

3 Goal Tips from Lindsey Vonn

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Many of us know Lindsey Vonn as a world famous Alpine ski racer. Now retired from formal competition, she competed for almost 20 years, winning numerous titles and medals along the way. In addition to her Olympic gold medal, she won 2 World Championship gold medals, and achieved a total of 81 wins in World … Read more

Crush Your 2021 Goals: a Personal Story

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“Crush Your 2021 Goals” has had a real impact. Max Kirschner, an experienced sales leader and business consultant, reached out to me to tell his personal goal story. Max told me, “Your Dream, Set, Act, Track process had a real impact. It helped me clarify the way I see and work with my goals. As … Read more

Crush Goals with the Right Actions

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We can all crush our goals with the right actions. But taking Action on goals can often be the most challenging step in the 4 step goal process. Sometimes we need a little more help with the Act step to crush our goals with the right actions. Here’s the story of how one successful goal … Read more