We may gather and use information as follows:
- Volunteered Information: We will receive and store any information you enter on the Web Site or give us in any other way that personally identifies you to improve your experience on the Web Site, to get a better general understanding of the type of individuals visiting the Web Site, and to enable us to contact you when needed. Typically you will provide information on the Web Site for the purchase of products or services or when you submit comments or questions for review by us. We retain this information indefinitely or until you ask us to remove it.
- Automatic Information:To enable us to provide content that users need and desire, we collect aggregated site-visitation statistics using cookies. A Cookie (“Cookie”) is simply a small data file we place on your computer’s hard drive when you first visit the Web Site. This file contains a unique number that helps us identify you when you return to the Web Site. Cookies are employed by thousands of web sites to enhance users’ web viewing experience. Cookies can neither damage user files nor can they read information from users’ hard drives. We combine all usage information provided by such Cookies. We do not monitor your use of the Web Site. Allowing us to create a Cookie on your hard drive will not give us or any other site access to the rest of your computer’s hard drive, and only we will be able to read the Cookie that the Web Site creates.
- Traffic Measurement Information: The Web Site uses Google Analytics to analyze how visitors use the Web Site. Traffic measurement services used on the Web Site may use the collected web site information for, among other purposes, gathering information about users’ interactions with the Site, such as which links are clicked on.
How We Use Information
We use information for personal identification; to get a better general understanding of the type of individuals visiting the Web Site; to respond to your requests for purchases, comments, or questions; to improve your experience on the Web Site; to collect aggregated site-visitation statistics; and to alert you to product enhancements, special offers, updated information, and other new services from us. We also use information to alert you of membership renewal discounts, to automatically renew your membership (if applicable) and advise you of upcoming service offerings and events.
T.W.O. does not sell, rent or lease its customer lists to third parties. T.W.O. may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party. In addition T.W.O. may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to T.W.O., and they are required to maintain the confidentiality of your information. If you do not wish to have such information disclosed, please let us know by contacting us by email at [email protected]. To enable us to process your request, please include your name and email address. Once properly notified, we will remove your name from the lists and disclosures as soon as we practicably can in the course of normal business practices.
When you order products or services from us, your credit card number and billing address are requested by PayPal, our online payment provider. PayPal uses this information only to bill you for the products or services you order at that time and for no other purpose.
Any user questions or comments submitted to us may become available in the public sections of the Web Site, including a section entitled “Frequently Asked Questions” (“FAQ”) immediately after such questions or comments are submitted to us. If we publicize any user questions, such questions will not contain facts that identify the user or the specific parties involved. We also reserve the right to use any user comments submitted to us for promotional purposes and by submitting such comments to us you agree that we may do so.
We may release any user information if required to comply with law; to enforce or to apply the Web Site Terms and Conditions; or under the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights, properties, or safety of us or our users.
We give you a choice as to the type and amount of private information we have, as follows:
- Volunteered Information:You can always choose not to provide certain information to us. If you choose not to provide personal information, you can still use many parts of the Web Site. However, you will not be able to purchase products and services and you will not be able to take advantage of many of our features. If you have previously provided certain information to us and you desire to remove such information from our databases, or if you do not wish for your information to be disclosed to third parties, you may contact us at [email protected] to remove such information.
- Automatic Information: Most web browsers automatically accept Cookies, but if you prefer, you can edit your browser options to block Cookies in the future. The “Help” portion of the toolbar on most browsers will explain how you can prevent your browser from accepting new Cookies, how to set the browser to inform you when you receive a new Cookie, or how to reject Cookies altogether.
We provide you with the ability to ensure that your personal information is correct and current. You may review and update your personal information, have it removed, ask us how it is used or to whom we have disclosed it by contacting us at [email protected]. For security purposes, we require user verification via User’s user name and password to receive personal information.
We protect the security of your personal information. T.W.O. uses PayPal, a reliable and guaranteed secure online payment vendor, to process all payments and to secure User’s ordering information, user name and password. T.W.O. uses MailChimp, a GDPR compliant and reliable online marketing company, to collect information on the Web Site contact form and to notify you about offers or promotions as they occur.
You are responsible for maintaining the secrecy of your user name, password, and any account information. It is important for you to be responsible and protect your user name, password, and computer against unauthorized users. It is important to sign off when you have completed using a computer accessible by others.
We do not sell products for children. Users of the Web Site must be at least eighteen years old. If a child has provided us with personal information, that child’s parent or guardian should contact us at [email protected] to delete such information from our records.
Third Party Web Sites
Please be aware that the Web Site may have links to third party web sites that may collect personally identifiable information about you. When you click on one of these third party links, you are entering another web site for which we have no responsibility. This Notice does not cover the information practices or policies of such third party web sites. We encourage you to read the privacy statements of all such web sites since their privacy policies may be materially different from our Notice.
Agreement and Modification
By using and accessing the Web Site you indicate that you have read and understand this Notice and you consent to the collection and use of information by us in the manner explained in this Notice. This Notice and the Web Site Terms and Conditions, including without limitation, provisions covering limitations on damages, arbitration of disputes, and the application of Florida law govern any dispute over privacy. By using and accessing the Web Site you agree to indemnify us for any and all third party claims resulting from your breach of this Notice or the Web Site Terms and Conditions. If you have any questions or concerns about your privacy at the Web Site, please email a thorough description of the issue to [email protected]. If you do not accept this Notice, do not access and use the Web Site. We may revise this Notice at any time without notice by updating this Notice. Any modifications in the way we use personal information will be provided in future updates of this Notice so you are always aware of what information we collect, how we use it, and under what circumstances we disclose such information. Modifications will be effective immediately and will be available on the Web Site. You should visit this web page periodically to review the Notice. User accepts any such modifications to this Notice by continued use of the Web Site after such modifications are made. If User wishes to be notified when this Notice is modified, please let us know at [email protected].