March 2020 - Go for the Green

7 Questions to Build Customer Trust

Flipchart with 3 options to check: yes, no, maybe

Ask 7 questions to build customer trust. What do your customers say about you? Do they say … Always looks out for me? Works hard to earn my business? Makes me feel like I made a smart decision? Listens carefully? Makes helpful suggestions? Builds my trust? Makes it easy to do business? So how many … Read more

5 Lessons Learned from Golf

The other day, I happened to catch media coverage of a PGA tournament. The more I watched, the more I realized winners in sales are a lot like winners in golf … they both win by practicing 5 lessons they’ve learned. Lesson 1 – Prepare Golf winners spend years practicing and preparing for their events. … Read more